• 1. Warranty Duration:

    • JetShield Security Systems offers a 24-month warranty on all Products from the date of purchase.

  • 2. Coverage:

    • The warranty covers defects in materials and workmanship under normal use and conditions.

  • 3. Exclusions:

    • The warranty does not cover damages resulting from misuse, abuse, unauthorized repairs, or alterations to the Products.

  • 4. Installation:

    • Warranty coverage is contingent upon proper installation according to the manufacturer’s guidelines.

  • 5. Claim Process:

    • To make a warranty claim, the Buyer must contact JetShield Security Systems within the warranty period and provide proof of purchase.

  • 6. Return of Products:

    • The Buyer may be required to return the defective Product to JetShield Security Systems for evaluation.

  • 7. Replacement or Repair:

    • JetShield Security Systems reserves the right to repair or replace any defective Product at its discretion.

  • 8. Guarantee Duration:

    • In addition to the warranty, we offer a 12-month satisfaction guarantee on all Products.

  • 9. Satisfaction Guarantee Details:

    • If the Buyer is not completely satisfied with their purchase within the 12-month period, they may request a resolution.

  • 10. Resolution Options:

    • Resolution options may include a replacement, store credit, or a full refund, depending on the circumstances.

  • 11. Conditions for Guarantee:

    • The satisfaction guarantee applies only to Products returned in their original condition and packaging.

  • 12. Exclusions for Guarantee:

    • The satisfaction guarantee does not apply to custom or special order items.

  • 13. Timeframe for Resolution:

    • Requests under the satisfaction guarantee should be made within 12 months of the original purchase date.

  • 14. Liability Limitation:

    • JetShield Security Systems’ liability under the warranty and satisfaction guarantee is limited to the purchase price of the Products.

  • 15. Governing Terms:

    • These warranty and guarantee terms are governed by the same Terms and Conditions applicable to the sale of Products.